Hi, I want to installe 3.0.6 or 3.1.0, but an error occured on Win10 (after migration from W7 by our IT) Message is "visual C++ redistributable installer failed with error -21470223636. Please make sur you have Kb2999226 or KB3118401 installed. These KB are for win7 and before and I can't install it (security rules of our company). Do you have an idea?
Thanks
I just ran into this issue today, trying to install version 3.6.4 on Windows 10. After searching for a resolution for an hour or more, and not finding one, I finally decided to try an older version. I discovered that the latest stable release is 3.4.14. I downloaded that, and it installed just fine. I hope that this helps all of you frustrated people out there, running into this error and not knowing what to do about it.
I also have the impression, that this redistrutable (Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.24.28127) is not made for Win10. I used admin rights to install it. I attemted to install it manually, but got the following error-log:
[5C10:38FC][2020-02-17T15:26:20]i001: Burn v3.10.4.4718, Windows v10.0 (Build 17763: Service Pack 0), path: C:\WINDOWS\Temp\{3D78D5F8-6449-4A46-A966-AF363B5DEB06}\.cr\vcredist_x64.exe
[5C10:38FC][2020-02-17T15:26:20]i009: Command Line: '-burn.clean.room=c:\customsoftware\vcredist_x64.exe -burn.filehandle.attached=648 -burn.filehandle.self=704'
[5C10:38FC][2020-02-17T15:26:20]i000: Setting string variable 'WixBundleOriginalSource' to value 'c:\customsoftware\vcredist_x64.exe'
[5C10:38FC][2020-02-17T15:26:20]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'c:\customsoftware\'
[5C10:38FC][2020-02-17T15:26:21]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\xxx\AppData\Local\Temp\dd_vcredist_amd64_20200217152621.log'
[5C10:38FC][2020-02-17T15:26:21]i000: Setting string variable 'WixBundleName' to value 'Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.24.28127'
[5C10:38FC][2020-02-17T15:26:21]i000: Setting string variable 'WixBundleManufacturer' to value 'Microsoft Corporation'
[5C10:6668][2020-02-17T15:26:21]i000: Setting version variable 'WixBundleFileVersion' to value '14.24.28127.4'
[5C10:38FC][2020-02-17T15:26:21]i100: Detect begin, 10 packages
[5C10:38FC][2020-02-17T15:26:21]i000: Setting version variable 'windows_uCRT_DetectKey' to value '10.0.17763.719'
[5C10:38FC][2020-02-17T15:26:21]i000: Setting numeric variable 'windows_uCRT_DetectKeyExists' to value 1
[5C10:38FC][2020-02-17T15:26:21]i102: Detected related bundle: {427ada59-85e7-4bc8-b8d5-ebf59db60423}, type: Upgrade, scope: PerMachine, version: 14.16.27012.6, operation: MajorUpgrade
[5C10:38FC][2020-02-17T15:26:21]i052: Condition '(VersionNT = v6.3 AND NOT VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false.
[5C10:38FC][2020-02-17T15:26:21]i052: Condition '(VersionNT = v6.3 AND VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false.
[5C10:38FC][2020-02-17T15:26:21]i052: Condition '(VersionNT = v6.2 AND NOT VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false.
[5C10:38FC][2020-02-17T15:26:21]i052: Condition '(VersionNT = v6.2 AND VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false.
[5C10:38FC][2020-02-17T15:26:21]i052: Condition '(VersionNT = v6.1 AND NOT VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false.
[5C10:38FC][2020-02-17T15:26:21]i052: Condition '(VersionNT = v6.1 AND VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false.
[5C10:38FC][2020-02-17T15:26:21]i052: Condition '(VersionNT = v6.0 AND NOT VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false.
[5C10:38FC][2020-02-17T15:26:21]i052: Condition '(VersionNT = v6.0 AND VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false.
[5C10:38FC][2020-02-17T15:26:21]i103: Detected related package: {3ECD99CB-EDAF-45DA-AD9C-2C4875F375FB}, scope: PerMachine, version: 14.16.27012.0, language: 0 operation: MajorUpgrade
[5C10:38FC][2020-02-17T15:26:21]i103: Detected related package: {DF5B1280-A057-4536-9D03-3BCAA0D4C6F0}, scope: PerMachine, version: 14.16.27012.0, language: 0 operation: MajorUpgrade
[5C10:38FC][2020-02-17T15:26:21]i101: Detected package: Windows81_x86, state: Absent ...Wireshark requires the Universal CRT platform component to be installed and until now I thought that this was installed on ALL versions of Windows 10.
You can try installing the VC Redistributable for VS2017 from MS which is here (that's what the Wireshark installer attempts to install) but I suspect that you'll come up with the same error. If that's the case something is broken on your machine.
That number makes more sense, its 0x800704EC in hex which now looks like a Windows error. According to the MS error lookup tool in Visual Studio that error is:
This program is blocked by group policy. For more information, contact your system administrator.
So it looks like you'll have to engage with your IT admin to resolve this.
Asked: 2019-11-13 14:34:30 +0000
Seen: 7,140 times
Last updated: May 04 '22