Why I can't install Wireshark on my windows 10 computer "C:\Program Files\Wireshark\vcredist_x64.exe" /install /quiet /norestart

asked 2018-03-19 15:04:40 +0000

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The installation states initilizing but no successful..

Output folder: C:\Program Files\Wireshark
Extract: uninstall.exe
Extract: libwiretap.dll
Extract: libwireshark.dll... 100%
Extract: libwscodecs.dll
Extract: libwsutil.dll
Extract: libglib-2.0-0.dll
Extract: libgio-2.0-0.dll
Extract: libgmodule-2.0-0.dll
Extract: libgobject-2.0-0.dll
Extract: libintl-8.dll
Extract: libcares-2.dll
Extract: libgcc_s_seh-1.dll
Extract: libgcrypt-20.dll
Extract: libgpg-error6-0.dll
Extract: libGeoIP-1.dll
Extract: libgmp-10.dll
Extract: libgcc_s_seh-1.dll
Extract: libffi-6.dll
Extract: libgnutls-28.dll
Extract: libhogweed-2-4.dll
Extract: libnettle-4-6.dll
Extract: libp11-kit-0.dll
Extract: libtasn1-6.dll
Extract: comerr64.dll
Extract: krb5_64.dll
Extract: k5sprt64.dll
Extract: lua52.dll
Extract: libsmi-2.dll
Extract: libssh.dll
Extract: WinSparkle.dll
Extract: zlib1.dll
Extract: init.lua
Extract: console.lua
Extract: dtd_gen.lua
Extract: COPYING.txt
Extract: NEWS.txt
Extract: README.txt
Extract: README.windows.txt
Extract: manuf
Extract: services
Extract: pdml2html.xsl
Extract: ws.css
Extract: wireshark.html
Extract: wireshark-filter.html
Extract: dumpcap.exe
Extract: dumpcap.html
Extract: extcap.html
Extract: ipmap.html
Extract: vcredist_x64.exe... 100%
Execute: "C:\Program Files\Wireshark\vcredist_x64.exe" /install /quiet /norestart
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Does the installer hang or exit?

The Wireshark installer is attempting to install the Microsoft VC libraries and failing for unknown reasons.

You could try running that command yourself from an elevated command prompt by downloading the required VC libraries from MS and dropping the /quiet flag to see if there's any further info, e.g.

"C:\Program Files\Wireshark\vcredist_x64.exe" /install /norestart

What version of Wireshark are you attempting to install so that I can post the correct link to the VC libraries for you?

grahamb gravatar imagegrahamb ( 2018-03-19 15:17:12 +0000 )edit

I just posted this in another question. I found this answer but when I run it,it says I have a newer version running.

Mktechgirl gravatar imageMktechgirl ( 2018-10-25 15:18:55 +0000 )edit

If you get error 1618, this is a general MSI error. It specifically means there's another installer running. Make sure nothing else is running, and if need be open your task manager to kill any instances of msiexec.

Pluto gravatar imagePluto ( 2019-07-17 16:51:53 +0000 )edit

@grahamb I'm also having this issue, can I get the correct VC libraries? I'm trying to download the Wireshark 3.2.6 version (64-bit setup).

Aquaifty gravatar imageAquaifty ( 2020-09-08 22:27:24 +0000 )edit

Try the appropriate installer from here.

grahamb gravatar imagegrahamb ( 2020-09-09 07:54:46 +0000 )edit