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Wireshark 3.6.4 on Windows 10 (64 bit) install error.

asked May 4 '2

Amber gravatar image

I am trying to install Wireshark 3.6.4 on a Windows 10 machine (current on updates). The error I get says ""The Visual c++ Redistributable installer failed with error 113. Please make sure you have KB2999226 or KB3118401 installed. Unable to continue installation" Those KBs are not valid for Windows 10. I rebooted my machine. I reinstalled the Visual C++ Redistributable 2015-2022 and still get the same error. The older version of Wireshark (3.4.14) installs fine. Anyone have a clue?

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Same issue (I also have an unanswered question posted). I also noted that:

Wireshark-win64-3.6.3.exe installs without error.

Wireshark-win64-3.6.4.msi installs without error.

Timo gravatar imageTimo ( May 4 '2 )

Adding to this, I can extract the vcredist_x64 installer from the Wireshark install files when the install fails and run it manually without issue. Also note I had uninstalled all VS2015 versions of vcredist and had rebooted.

jfbradfo gravatar imagejfbradfo ( May 4 '2 )

Same issue.

surferdave gravatar imagesurferdave ( May 5 '2 )

2 Answers

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answered May 5 '2

grahamb gravatar image

There was a packaging error for 3.6.4 which should be corrected with 3.6.5. See GitLab Issue 18077

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answered May 5 '2

yoon gravatar image

The installer stops at

"C:\Program Files\Wireshark\vcredist_x64.exe" /install /quiet /norestart
vcredist_x64 returned 110

However, the Visual C++ Installer at that file location is actually vc_redist.x64.exe

Navigate to C:\Program Files\Wireshark\ and rename vc_redist.x64.exe to vcredist_x64.exe and the installation should run fine.

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See the other post. 3.6.5 worked for me where 3.6.4 failed.

drhaywardj gravatar imagedrhaywardj ( May 5 '2 )

The post below ... posted some hours ago ... seem to suggest that 3.6.5 will be out soon and will fix it. I did reinstall 3.6.3 and it is running OK.

((((( This is due to a slightly different problem. We switched to Visual Studio 2022 for the 3.6.4 build, and unfortunately I missed backporting a change which is required to support that. I'm working on the 3.6.5 release, which should be out in a bit.

admin.gcc gravatar imageadmin.gcc ( 1 hour ago ) ))))))

sirlocks gravatar imagesirlocks ( May 5 '2 )

This resolution worked for me, thanks yoon!

However, the Visual C++ Installer at that file location is actually vc_redist.x64.exe

Navigate to C:\Program Files\Wireshark\ and rename vc_redist.x64.exe to vcredist_x64.exe and the installation should run fine.

fs-09 gravatar imagefs-09 ( May 5 '2 )

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Asked: May 4 '2

Seen: 7,373 times

Last updated: May 05 '22