Hi WireShark
We are experiencing problems with Konica Minolta C454e shared shared Copiers freezing programs, when chosen in the print dialog on clients. We have a lot of other brands and even Konica Minolta models where this is not a problem.
The client and server is separated as such: Client <> ASA <> FortiGate Firewall <> ASA <> Windows Server 2022 Print server
When successfully querying another Konica Minolta model on the same print server and the program doesn't freeze, this is the entire capture from WireShark on the client:
When querying the C454e on the print server this is a very small snippet of the WireShark capture:
As you can see there is a lot of DCERPC protocol connections and even more error entries with the following messages: [TCP Previous segment not captured], [TCP Out-Of-Order], [TCP Dup ACK] and a bit of [TCP Retransmission] and [TCP spurious Retransmission sprinkled in between.
Mostly [TCP Previous segment not captured] and [TCP Out-Of-Order] spread down throughout the entire capture.
I am a admittedly at a bit of a loss trying to decipher the capture and am hoping for someone more knowledgeable to lend me their wisdom.
Thank you