Can't update Wireshark within application

asked 2018-06-19 15:05:07 +0000

neocec gravatar image

updated 2018-06-19 15:13:06 +0000

I'm not sure if I'm doing something wrong, but I've had this problem ever since I started using Wireshark and the developers seem to have not fixed it or improved it in any way. I use Wireshark on Windows, so I'm not sure if the same problem exists in other OS versions.

Issue: When I launch the Wireshark application (Windows), it checks for updates. If there is an update and I choose to install it, it will download the update, and when it finishes downloading, I click "Install update", and it will give some kind of error that the application is still open and needs to be closed. I close the app, and the option to Install Update disappears with it.

I'm not sure why this is still an issue after all this time. Can't the application just close itself and update? Am I doing something wrong?



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Windows version? Are there any elevation requests when attempting the update?

grahamb gravatar imagegrahamb ( 2018-06-21 17:31:39 +0000 )edit

Yes it's the WIndows version. No, there isn't any elevation requests.

neocec gravatar imageneocec ( 2018-06-21 18:45:24 +0000 )edit

Sorry, I meant which version of Windows?

grahamb gravatar imagegrahamb ( 2018-06-21 20:49:46 +0000 )edit

Any version of Windows. I'm using Windows 7. I just tried it now when trying to upgrade from 2.6.0 to 2.6.1 and got this error

Wireshark cannot be restarted. Make sure that you don't have any unsaved documents and try again.

I get this error even after I open a saved PCAP file and try to update within the application.

neocec gravatar imageneocec ( 2018-07-05 19:57:24 +0000 )edit