Why do I keep getting "No Interfaces Found" when I start Wireshark up?

asked 2019-09-11 03:57:58 +0000

Nic gravatar image

updated 2019-10-27 09:43:45 +0000

grahamb gravatar image

I have redownloaded wireshark multiple times and I keep getting a message that says "no interfaces found" right below where it says "Capture a filter". I'm wondering how I can fix this issue since I am unable to do the labs in my class since I can't select an interface to use.

Edit: Contents of wireshark-

Version 3.0.3 (v3.0.3-0-g6130b92b0ec6) 

Copyright 1998-2019 Gerald Combs <[email protected]> and contributors. License GPLv2+: GNU GPL version 2 or later <http://www.gnu.org/licenses/old-licenses/gpl-2.0.html> This is free software; see the source for copying conditions. There is NO warranty; not even for MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. 

Compiled (32-bit) with Qt 5.12.4, with WinPcap SDK (WpdPack) 4.1.2, with GLib 2.52.2, with zlib 1.2.11, with SMI 0.4.8, with c-ares 1.14.0, with Lua 5.2.4, with GnuTLS 3.6.3 and PKCS #11 support, with Gcrypt 1.8.3, with MIT Kerberos, with MaxMind DB resolver, with nghttp2 1.14.0, with LZ4, with Snappy, with libxml2 2.9.9, with QtMultimedia, with AirPcap, with SBC, with SpanDSP, with bcg729. 

Running on 64-bit Windows 10 (1803), build 17134, with Intel(R) Core(TM) i7-7500U CPU @ 2.70GHz (with SSE4.2), with 8107 MB of physical memory, with locale English_United States.1252, with Npcap version 0.995, based on libpcap version 1.9.1-PRE-GIT, with GnuTLS 3.6.3, with Gcrypt 1.8.3, without AirPcap, binary plugins supported (14 loaded). Built using Microsoft Visual Studio 2017 (VC++ 14.16, build 27030).
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We cannot answer this question since you say nothing about the system to install on.

Jaap gravatar imageJaap ( 2019-09-11 05:22:45 +0000 )edit

I’m installing this on Windows 10

Nic gravatar imageNic ( 2019-09-11 12:46:29 +0000 )edit

Can you post the contents of the menu Help -> About Wireshark dialog? You can highlight the text and Ctrl + C it to the clipboard and then edit your question to add it to the bottom.

grahamb gravatar imagegrahamb ( 2019-09-11 13:29:49 +0000 )edit

Graham, I just edit it and posted the contents. Hopefully that was what you were looking for, thank you.

Nic gravatar imageNic ( 2019-09-11 16:09:48 +0000 )edit

The key bit of that info is from the "running" part:

with Npcap version 0.995

This shows that you do have a capture library installed which should be giving you your interfaces.

It's likely that npcap was installed along with Wireshark, if so did you modify any of the npcap options?

You should also consider uninstalling that version (from the Settings -> Apps thingy) and installing the latest version from the npcap website (currently 0.9983).

grahamb gravatar imagegrahamb ( 2019-09-11 16:24:40 +0000 )edit