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windows routing and remote access server

I am trying to connect to clients in a test lab that are behind a windows routing and remote access server. the test lab clients can browse the web and i have ports forwarded through to them via the RRAS server and it all works. I add a static route to my machine so that it knows to use the RRAS server as a gate way for those clients as they are on a different subnet. I cant ping them so i installed wireshark to help with troubleshooting. When I trace route to the ip i can see that icmp is received on the RRAS server but wireshark says there is no response found. Any suggestions?