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previous packet not captured and tcp out-of-order

Hi Friends, There is an video buffering issue in our network.when we play Particular video channel from our internet,video buffer a lot even our internet speed is fine. if i change different network ,the video will play fine.i need to find out the cause of buffering issue . in wire shark packet capture it shows more previous packet not captured and tcp out-of-order. can anyone help me to find the cause .