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SSRS reports (via HTTP) are very slow on site, OK externally. How do I identify what is "blocking" them using Wireshark?

A customer is complaining of very slow Reports (SSRS via HTTP) on site - often 60 seconds for one report. However, the same report runs in a second or two when external to the site. The site-to-centralised server speed connections are fine, have tested that and are faster than my home-to-server speeds which do not have a performance issue.

How can I use wireshark to identify what is slowing down the request? I know the IP address of both ends and that it uses HTTP. I am new to Wireshark, I have no idea how to enter these as parameters / filters, capture some data requests and then analyse.

Thanks in advance.

Steve