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I have a customer that has a Mettler Toledo IND570 weigh scale controller that talks ethernet/IP to a Prosoft AN-X4 which converts to Data Highway (DH+). The communications between the two devices work fine most of the time, but every 5-10 minutes or so the communications will drop entirely but will then re-establish in a matter of seconds. I have been in contact with Prosoft and have sent all of the AN-X4 logs them from which they determined that the problem is likely originating from the Mettler Toledo IND570. I ran wireshark on the line which did capture several TCP related erros but I am having difficulty interpreting them; would someone be able to help me understand what these errors mean? A couple of important notes:

• These are the only two devices on the network
• IP Address of the Prosoft AN-X4 is: 192.168.0.1
• IP Address of the MT IND570 is: 192.168.0.2

Thanks!!

I have a customer that has a Mettler Toledo IND570 weigh scale controller that talks ethernet/IP to a Prosoft AN-X4 which converts to Data Highway (DH+). The communications between the two devices work fine most of the time, but every 5-10 minutes or so the communications will drop entirely but will then re-establish in a matter of seconds. I have been in contact with Prosoft and have sent all of the AN-X4 logs them from which they determined that the problem is likely originating from the Mettler Toledo IND570. I ran wireshark on the line which did capture several TCP related erros but I am having difficulty interpreting them; would someone be able to help me understand what these errors mean? Unfortunately, I am unable to attach the wireshark file, so I have linked it to a google drive download. A couple of important notes:

• These are the only two devices on the network
• IP Address of the Prosoft AN-X4 is: 192.168.0.1
• IP Address of the MT IND570 is: 192.168.0.2

https://drive.google.com/file/d/14z5rjYReBjc_1yYnTr1IAuXbigUncakE/view?usp=drive_link

Thanks!!

I have a customer that has a Mettler Toledo IND570 weigh scale controller that talks ethernet/IP to a Prosoft AN-X4 which converts to Data Highway (DH+). The communications between the two devices work fine most of the time, but every 5-10 minutes or so the communications will drop entirely but will then re-establish in a matter of seconds. I have been in contact with Prosoft and have sent all of the AN-X4 logs them from which they determined that the problem is likely originating from the Mettler Toledo IND570. I ran wireshark on the line which did capture several TCP related erros but I am having difficulty interpreting them; would someone be able to help me understand what these errors mean? Unfortunately, I am unable to attach the wireshark file, so I have linked it to a google drive download. A couple of important notes:

• These are the only two devices on the network
• IP Address of the Prosoft AN-X4 is: 192.168.0.1192.168.0.2
• IP Address of the MT IND570 is: 192.168.0.2192.168.0.1

https://drive.google.com/file/d/14z5rjYReBjc_1yYnTr1IAuXbigUncakE/view?usp=drive_link

Thanks!!

I have a customer that has a Mettler Toledo IND570 weigh scale controller that talks ethernet/IP to a Prosoft AN-X4 which converts to Data Highway (DH+). Allen-Bradley Remote I/O (RIO). The communications between the two devices work fine most of the time, but every 5-10 minutes or so the communications will drop entirely but will then re-establish in a matter of seconds. I have been in contact with Prosoft and have sent all of the AN-X4 logs them from which they determined that the problem is likely originating from the Mettler Toledo IND570. I ran wireshark on the line which did capture several TCP related erros but I am having difficulty interpreting them; would someone be able to help me understand what these errors mean? Unfortunately, I am unable to attach the wireshark file, so I have linked it to a google drive download. A couple of important notes:

• These are the only two devices on the network
• IP Address of the Prosoft AN-X4 is: 192.168.0.2
• IP Address of the MT IND570 is: 192.168.0.1

https://drive.google.com/file/d/14z5rjYReBjc_1yYnTr1IAuXbigUncakE/view?usp=drive_link

Thanks!!