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asked 2023-10-17 20:42:48 +0000

oharek gravatar image

TCP retransmissions from internal server back to remote client

Hello, I have several users getting TCP retransmissions from the server back to their remote access Client. Several other users who access the same javascript website have no issues and they are also working from home. It doesnt seem to be an issue when they are in the office. In the office i see it is 1ms to the server and from home 35ms.

POST /html/ui/HEARTBEAT/?v-uiId=22 HTTP/1.1 Host: ellipse-ell9prd.ellipse9live.water.nigov.net Connection: keep-alive Content-Length: 0 User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.0.0 Safari/537.36 Edg/117.0.2045.60 Content-Type: text/plain; charset=utf-8 Accept: / Origin: http://ellipse-ell9prd.ellipse9live.water.nigov.net Referer: http://ellipse-ell9prd.ellipse9live.water.nigov.net/html/ui Accept-Encoding: gzip, deflate Accept-Language: en-GB-oxendict,en;q=0.9 Cookie: _ga=GA1.2.2131673749.1668423384; _gid=GA1.2.1357544075.1696834907; JSESSIONID=NtdT2ZsM6MKGnpjGWjfZwxckJGHtEEmTMP1x7e1_.ellipse01.ell9prd; globalSessionId=af62611e-d230-4fde-ba02-a46e8cb1ce2d; serverId=957f7939-4ee2-43f8-b00d-bafeeec684fd; _ga_761ZQDFC58=GS1.2.1696943452.271.1.1696944156.0.0.0; atmosphere-http%3A%2F%2Fellipse-ell9prd.ellipse9live.water.nigov.net%2Fhtml%2Fui%2FPUSH%3Fv-uiId%3D22%26v-pushId%3D8479db65-c78a-4ac2-bf1f-e047b30f6d1d=%7B%22ts%22%3A1696947163888%7D

HTTP/1.1 200 OK Date: Tue, 10 Oct 2023 14:12:44 GMT Server: ABB_JI X-XSS-Protection: 1; mode=block X-Content-Type-Options: nosniff Cache-Control: no-cache, max-age=3 X-Frame-Options: Deny Content-Type: text/plain; charset=UTF-8 Content-Length: 0 Expires: Tue, 10 Oct 2023 14:12:47 GMT Keep-Alive: timeout=60, max=100 Connection: Keep-Alive

any ideas whats going on

any advice is welcome thanks

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updated 2023-10-17 21:24:34 +0000

SYN-bit gravatar image

TCP retransmissions from internal server back to remote client

Hello, I have several users getting TCP retransmissions from the server back to their remote access Client. Several other users who access the same javascript website have no issues and they are also working from home. It doesnt seem to be an issue when they are in the office. In the office i see it is 1ms to the server and from home 35ms.

POST /html/ui/HEARTBEAT/?v-uiId=22 HTTP/1.1
Host: ellipse-ell9prd.ellipse9live.water.nigov.net
Connection: keep-alive
Content-Length: 0
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.0.0 Safari/537.36 Edg/117.0.2045.60
Content-Type: text/plain; charset=utf-8
Accept: / */*
Origin: http://ellipse-ell9prd.ellipse9live.water.nigov.net
Referer: http://ellipse-ell9prd.ellipse9live.water.nigov.net/html/ui
Accept-Encoding: gzip, deflate
Accept-Language: en-GB-oxendict,en;q=0.9
Cookie: _ga=GA1.2.2131673749.1668423384; _gid=GA1.2.1357544075.1696834907; JSESSIONID=NtdT2ZsM6MKGnpjGWjfZwxckJGHtEEmTMP1x7e1_.ellipse01.ell9prd; globalSessionId=af62611e-d230-4fde-ba02-a46e8cb1ce2d; serverId=957f7939-4ee2-43f8-b00d-bafeeec684fd; _ga_761ZQDFC58=GS1.2.1696943452.271.1.1696944156.0.0.0; atmosphere-http%3A%2F%2Fellipse-ell9prd.ellipse9live.water.nigov.net%2Fhtml%2Fui%2FPUSH%3Fv-uiId%3D22%26v-pushId%3D8479db65-c78a-4ac2-bf1f-e047b30f6d1d=%7B%22ts%22%3A1696947163888%7D
atmosphere-http%3A%2F%2Fellipse-ell9prd.ellipse9live.water.nigov.net%2Fhtml%2Fui%2FPUSH%3Fv-uiId%3D22%26v-pushId%3D8479db65-c78a-4ac2-bf1f-e047b30f6d1d=%7B%22ts%22%3A1696947163888%7D
  
HTTP/1.1 200 OK
Date: Tue, 10 Oct 2023 14:12:44 GMT
Server: ABB_JI
X-XSS-Protection: 1; mode=block
X-Content-Type-Options: nosniff
Cache-Control: no-cache, max-age=3
X-Frame-Options: Deny
Content-Type: text/plain; charset=UTF-8
Content-Length: 0
Expires: Tue, 10 Oct 2023 14:12:47 GMT
Keep-Alive: timeout=60, max=100
Connection: Keep-Alive
Keep-Alive

any ideas whats going on

any advice is welcome thanks

TCP retransmissions from internal server back to remote client

Hello, I have several users getting TCP retransmissions from the server back to their remote access Client. Several other users who access the same javascript website have no issues and they are also working from home. It doesnt seem to be an issue when they are in the office. In the office i see it is 1ms to the server and from home 35ms.

POST /html/ui/HEARTBEAT/?v-uiId=22 HTTP/1.1
Host: ellipse-ell9prd.ellipse9live.water.nigov.net
x.x.x.x..net
Connection: keep-alive
Content-Length: 0
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.0.0 Safari/537.36 Edg/117.0.2045.60
Content-Type: text/plain; charset=utf-8
Accept: */*
Origin: http://ellipse-ell9prd.ellipse9live.water.nigov.net
http://x.x.x.x.net
Referer: http://ellipse-ell9prd.ellipse9live.water.nigov.net/html/ui
http://x.x.x.x.net/html/ui
Accept-Encoding: gzip, deflate
Accept-Language: en-GB-oxendict,en;q=0.9
Cookie: _ga=GA1.2.2131673749.1668423384; _gid=GA1.2.1357544075.1696834907; JSESSIONID=NtdT2ZsM6MKGnpjGWjfZwxckJGHtEEmTMP1x7e1_.ellipse01.ell9prd; globalSessionId=af62611e-d230-4fde-ba02-a46e8cb1ce2d; serverId=957f7939-4ee2-43f8-b00d-bafeeec684fd; _ga_761ZQDFC58=GS1.2.1696943452.271.1.1696944156.0.0.0; atmosphere-http%3A%2F%2Fellipse-ell9prd.ellipse9live.water.nigov.net%2Fhtml%2Fui%2FPUSH%3Fv-uiId%3D22%26v-pushId%3D8479db65-c78a-4ac2-bf1f-e047b30f6d1d=%7B%22ts%22%3A1696947163888%7D
atmosphere-http%3A%2F%2F.x.x.x.x.net%2Fhtml%2Fui%2FPUSH%3Fv-uiId%3D22%26v-pushId%3D8479db65-c78a-4ac2-bf1f-e047b30f6d1d=%7B%22ts%22%3A1696947163888%7D

HTTP/1.1 200 OK
Date: Tue, 10 Oct 2023 14:12:44 GMT
Server: ABB_JI
X-XSS-Protection: 1; mode=block
X-Content-Type-Options: nosniff
Cache-Control: no-cache, max-age=3
X-Frame-Options: Deny
Content-Type: text/plain; charset=UTF-8
Content-Length: 0
Expires: Tue, 10 Oct 2023 14:12:47 GMT
Keep-Alive: timeout=60, max=100
Connection: Keep-Alive

any ideas whats going on

any advice is welcome thanks

TCP retransmissions from internal server back to remote client

Hello, I have several users getting TCP retransmissions from the server back to their remote access Client. Several other users who access the same javascript website have no issues and they are also working from home. It doesnt seem to be an issue when they are in the office. In the office i see it is 1ms to the server and from home 35ms.

POST /html/ui/HEARTBEAT/?v-uiId=22 HTTP/1.1
Host: x.x.x.x..net
Connection: keep-alive
Content-Length: 0
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.0.0 Safari/537.36 Edg/117.0.2045.60
Content-Type: text/plain; charset=utf-8
Accept: */*
Origin: http://x.x.x.x.net
Referer: http://x.x.x.x.net/html/ui
Accept-Encoding: gzip, deflate
Accept-Language: en-GB-oxendict,en;q=0.9
Cookie: _ga=GA1.2.2131673749.1668423384; _gid=GA1.2.1357544075.1696834907; JSESSIONID=NtdT2ZsM6MKGnpjGWjfZwxckJGHtEEmTMP1x7e1_.ellipse01.ell9prd; globalSessionId=af62611e-d230-4fde-ba02-a46e8cb1ce2d; serverId=957f7939-4ee2-43f8-b00d-bafeeec684fd; _ga_761ZQDFC58=GS1.2.1696943452.271.1.1696944156.0.0.0; atmosphere-http%3A%2F%2F.x.x.x.x.net%2Fhtml%2Fui%2FPUSH%3Fv-uiId%3D22%26v-pushId%3D8479db65-c78a-4ac2-bf1f-e047b30f6d1d=%7B%22ts%22%3A1696947163888%7D

HTTP/1.1 200 OK
Date: Tue, 10 Oct 2023 14:12:44 GMT
Server: ABB_JI
X-XSS-Protection: 1; mode=block
X-Content-Type-Options: nosniff
Cache-Control: no-cache, max-age=3
X-Frame-Options: Deny
Content-Type: text/plain; charset=UTF-8
Content-Length: 0
Expires: Tue, 10 Oct 2023 14:12:47 GMT
Keep-Alive: timeout=60, max=100
Connection: Keep-Alive

any ideas whats going on

any advice is welcome thanks