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voip calls not going out through sip trunking any ideas through wireshark to trobleshoot

Good day., i have a challenge here,i have a system pbx installed in a client and also my main pbx system at my main office acting as the sip server for the remote pbx systems for clients,so my challenge its when i am in my office testing the sip calling out with booth systems the calls goes through,but now when i am at the clients side the client system registeres well with my sip server pbx at my office through public ip address,but now i cant make outgoing calls,so i want to check with wire shark what might be the problem,.any steps or anyone to assist.,Thanks you,., please free to connect to my anydesk in you can assist.,