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Need to find out why there is a disconnection

working from home now, connect to company vpn network but there is a disconnection in a gap of ~20 min. Log a case to technical but there said probably local issues.( laptop, internet line) perform ping to 3 destination just to capture as evidence. and i perform PCAP. i need to know from PCAP, what trigger the disconnection is it possible ? what filter should I specifically input. Please help me.