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.cap File Opens But Blank

Hi all, I'm trying to open a 1693KB .cap file that was not gathered on my system. When I open the file, Wireshark starts normally, no error messages. However, all of the data windows are blank. I've upgraded to the most current version of Wireshark, rebooted, attempted to rename the file extension to .pcap, .pcapng. I've also opened it up with Notepad++ and I see that there's data.

Thanks in advance for any help or advice!