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opening .tar packet capture files from Grandstream products

Grandstream tell me they use wireshark to open the packet capture files made by theri Voip products such as the GXP1620 phone i have. However when I try to open the file wireshark says it is not in a format that it recognises. Also the documentation does not mention grandstream or .tar files. How do I open these packet capture files with wireshark? Thnaks Gordon Webb