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How to identify the root cause of slow response from web server

Dear all,

May I know based on the wireshark captured, how can I identify the reason behind the webserver is giving a slow response when user query the url:

The server is having 1-1 NAT towards the ip which is done via Firewall.

As I checked, no network issue there.

Hence, appreciate your help what info I can extract from the wireshark as I'm kinda weak in analyzing wireshark packets, your kind explanation will truly enlighten me.

Thank you.

Wireshark capture