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(Newbe) error after install, dll file missing on computer. api-ms-win-crt-runtime-l1-1-0.dll what to do? [closed]

asked 2017-11-28 11:02:49 +0000

Nordmanden gravatar image

After installing wireshark I get an error when I try to run wireshark. Can not run program, api-ms-win-crt-runtime-l1-1-0.dll is missing on the computer.

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Closed for the following reason the question is answered, right answer was accepted by grahamb
close date 2019-03-10 19:01:17.632766

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What is your OS? Is it up to date with Windows Updates?

grahamb gravatar imagegrahamb ( 2017-11-28 11:15:12 +0000 )edit

Windows 7 enterprise SP 1... I´v been having some problems with windows update. I´v had several update messages, but when I run Windows update, it stalls/freezes at some point and never gets further...

Nordmanden gravatar imageNordmanden ( 2017-11-28 12:18:19 +0000 )edit

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answered 2017-11-28 12:42:45 +0000

grahamb gravatar image

updated 2017-11-28 12:42:52 +0000

There was an issue with certain Windows updates that prevented Win 7 from installing any new ones. The solution was to manually download and install the "blockers". You'll have to Google for that.

What Windows Updates would have installed is the platform component of the Universal CRT. you can try manually installing it from here.

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Okay thanks, i´ll try to google and find a solution... Actually I already tried that download... It has been searching for updates for about 1 1/2 hours now... should I let it continue searching, or should I just cancel it? What about re-installing SP 1, could that help...?

Nordmanden gravatar imageNordmanden ( 2017-11-28 13:39:07 +0000 )edit

I think the Universal CRT update has prerequisites that you are missing.

When I was trying to get several Win 7 systems past the update blockage just leaving it to run never worked.

I guess you have to get past the Windows Update issue to continue.

grahamb gravatar imagegrahamb ( 2017-11-28 14:07:50 +0000 )edit

Okay, I´ll start working on that :-) And thank you for your helping answers :-)

Nordmanden gravatar imageNordmanden ( 2017-11-28 15:51:08 +0000 )edit
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answered 2018-03-22 12:30:40 +0000

You need the “Update for Universal C Runtime in Windows”:

https://support.microsoft.com/en-us/k...

See https://helpx.adobe.com/creative-clou...onlaunch.html for a good explanation. I found the adobe site from https://thecomputerperson.wordpress.c...

Happy Wiresharking!

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Asked: 2017-11-28 11:02:49 +0000

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Last updated: Mar 22 '18