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WireShark install fails on Windows 10 with error 1603

asked 2019-08-05 18:40:06 +0000

Wes1850 gravatar image

The error points to not not having the VC++ redistributable installed. However, this is Windows 10 build 17763.615. There is no upgrade available for the VC++R. I only see VC++ 2008,2010,2013 & 2015 in my installed updates.

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Build 17763.615 appears to be a not quite up to date variant of 1809, MS lists the current 1809 build as 17763.652 here.

As you say there should be no issue with the VC runtime on that OS.

Which version of Wireshark and is it a regular release, or built by yourself?

grahamb gravatar imagegrahamb ( 2019-08-05 19:28:51 +0000 )edit

Win 10 - 1809, you are correct. WS 3.03 x64 downloaded from the site, no changes made.

Wes1850 gravatar imageWes1850 ( 2019-08-05 20:29:38 +0000 )edit

Are you using the .exe installer or the .msi version?

grahamb gravatar imagegrahamb ( 2019-08-05 21:15:25 +0000 )edit

exe installer.

Wes1850 gravatar imageWes1850 ( 2019-08-06 12:10:53 +0000 )edit

The release builds run the VS2017 version of the vc_redist.xxx.exe, using the following command line:

vcredist_xxx.exe /install /quiet /norestart

where xxx is x64 for a 64 bit Wireshark build and x86 for a 32 bit build.

Can you grab the appropriate version from here and run it with a simple command line of ...exe /install from an elevated prompt. I'm hoping that doing that will let the installer will reveal the issue.

grahamb gravatar imagegrahamb ( 2019-08-06 12:32:01 +0000 )edit

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answered 2019-08-09 17:04:28 +0000

Wes1850 gravatar image

updated 2019-08-09 17:05:41 +0000

Located {50A2BC33-C9CD-3BF1-A8FF-53C10A0B183C} at https://zzz.buzz/notes/vc-redist-pack...

Ran repair a few times and now am able to run the 2019 version successfully. Rebooting now.

WS 3.0.3 installed with no issues.

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answered 2019-08-06 19:29:08 +0000

BanksySan gravatar image

The 1603 error is a useless error (the installer equivalent of _Failed with unknown error._)

To get something useful look as the install log and/or the system events in the system viewer.

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Asked: 2019-08-05 18:40:06 +0000

Seen: 913 times

Last updated: Aug 09