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Wireshark will not start at all on windows 8

asked 2018-07-14 12:44:04 +0000

Lucas_Mclerie gravatar image

updated 2018-07-14 12:49:46 +0000

I installed Wireshark. Tried opening it only to receive 'Application failed to start correctly 0xc000007b'. I looked on other forums for answers, none of which helped. Running as Admin does not work. Compatibility for Windows 7 does not work.

I really need help, it's honestly bugging me.

Oh, not sure if this helps but, iTunes does the same thing, shows the same error, and so does iExplorer. So, not only does Wireshark not work but some other apps do the same thing.

One more thing, I had Windows 8 before with iTunes on it, it worked but then I went to upgrade to 8.1, then downgraded a little after because games would not work. So, the Windows 8 install I'm using now is not the original, and again, on this installation of Windows 8, iTunes no longer works. (I'm going on about iTunes because I'm trying to add a backstory to something that may be of use to you to help me).

Thanks for any help,


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Probably a C/C++ runtime library failure. I'll leave it to others to answer how to fix that.

Jaap gravatar imageJaap ( 2018-07-14 13:08:37 +0000 )edit

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answered 2018-07-15 08:40:46 +0000

Eddi gravatar image

Hello Lucas

I am not sure, if this can be sorted out just by giving advice in a forum like Still, while reading your question a couple ideas came up.

Disk Problems?

A similar question has been asked in a Microsoft forum. The forum post recommends to check the disk.

Since you use your Computer with Windows 8 it has been in operation for quite some time. So a disk failure is possible. I use the following steps to scan for disk errors:

  • Run chkdsk /f C: for an easy solution, like a dirty shutdown.
  • Check your Event Logs. The System Event Log can reveal disk and controller errors. Take your time and browse all the other event logs for other hardware related entries. I know, there are many of them. I usually filter out all the informational messages.
  • Run a diagnostic program. Some HW vendors offer the programs for download, others ship deliver the computer with preinstalled diagnostics.
  • If you experience blue screens you can find a bug check code in the System Event Log. Windows uses a ton of bug check code. Some messages will directly implicate the disk, others are less obvious: Anything with the letters WHEA would refer to the "Windows Hardware Error Architecture", Kernel Data Inpage Error can be another HW-related bug check.

Please note, that this forum cannot give further support with this.

OS Problems?

I am surprised to hear that certain games would not run under 8.1. Though I am not a gamer I have never heard of a Win 8 application or driver, which would not run on Win 8.1. Usually a minor update would get thinks back on track.

Your question did not mention, if you tried the update / downgrade recently, or if the problem existed for quite some time. Rolling back from Win 8.1 to Win 8 could leave a few messy details.

Please note that the support for Windows 8.1 has ended January 2018. Please consider an update to Windows 10. Personally, I would start with a fresh reinstallation of Windows 10.


Since you are using an unsupported version of Windows, it is possible that your computer got hit by a "drive by infection". Cyber criminals often use advertisements campaigns to spread their malware. When visiting a decent site, say a newspaper, you might be presented with an ad, that ultimately brings malware to your computer ("malvertising").

Stay away from dodgy tools!

The internet is littered with free "fix everything" tools. Stay away from them. The sites are search-engine optimized so that any query for a Windows error code or common program / driver name will bring them to the first page of hits.

These programs will not fix your problem. Instead they clutter your desktop with advertisements, mine crypto currency, send SPAM and perform other undesired things.

Stick to Windows or Microsoft tools. When I find myself in a similar situation I use the Sysinternals Process Monitor. If indeed a library ... (more)

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Hello Eddi, Lucas here.

I would like to let you know that I cannot get Windows 10 as I do not have a disk, boot drive or key. I am quite good with computers but the error I am facing with iTunes and other apps like Wireshark are things I just don't know how to get around. I know what to not get myself into, that being as you mentioned, 'malvertising' and fake tools.

The downgrade occurred, from what I believe, late-ish last year and the problem with iTunes has existed since then. Wireshark only recently when I found it. The downgrade was clean; wiped HDD and complete fresh install, so nothing should have carried over. I also do regular cleans and defrags on my laptop, so, everything stays clean and and tidy.

I guess the other thing is that my hardware is not great. 4GB RAM and an ...(more)

Lucas_Mclerie gravatar imageLucas_Mclerie ( 2018-07-15 09:02:29 +0000 )edit

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Asked: 2018-07-14 12:44:04 +0000

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Last updated: Jul 15