Application Freezing Momentarily

asked 2022-09-22 18:45:08 +0000

wrenchmaster gravatar image

I have an app that is hanging up when accessing a drop down menu where operators select new job. This is the only step in which they get this intermittent freeze that lasts 40 secs and much longer. What they are trying to create jobs in, is a client called pilot on their computers. If I launch the pilot directly on the server running the workflow server, this freeze up never happens.

How can I use Wireshark to hopefully locate the source of this problem?

Thank You

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Comments

Does this happen to all the operators? Start a packet capture before and during the event. This should give a hint about what is happening. Post it on a public share and someone will try to assist.

BigFatCat gravatar imageBigFatCat ( 2022-09-25 06:10:39 +0000 )edit

Yes it happens to all users. Where is the public share? Do I have to reference it here?

wrenchmaster gravatar imagewrenchmaster ( 2022-09-27 20:08:52 +0000 )edit

Her is a link to a capture where it froze....

https://www.dropbox.com/s/65zjl5gqxby...

wrenchmaster gravatar imagewrenchmaster ( 2022-09-27 20:39:48 +0000 )edit