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Why is geolocation not working

asked 2022-09-05 13:56:14 +0000

mmcap64 gravatar image

I have all three MaxMind databases (Country, City, ASN) downloaded and unzipped into a folder I named MaxMind. I went to wireshark preferences and clicked name resolution. Then I clicked on the edit button for MaxMind database directories and added the file path of the folder that contains the databases. I have checked the file path and it is correct but wireshark still does resolve any location. If I go the wireshark Statistics tab, then select endpoints, and then select the IPv4 tab there is no location data displayed. Anyone have an Idea why this is? Thanks

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What's the status of the IPv4 protocol dissector preference for geolocation? Is it on?

Jaap gravatar imageJaap ( 2022-09-05 15:02:19 +0000 )edit

You can test outside of wireshark using mmdbresolve (man page).
If that is working properly, can you update the question with output of wireshark -v.

Chuckc gravatar imageChuckc ( 2022-09-05 15:26:00 +0000 )edit

Where is the "IPv4 protocol dissector preference for geolocation" option located? I don't see it in preferences menu or the statistics menu.

mmcap64 gravatar imagemmcap64 ( 2022-09-05 18:37:29 +0000 )edit

Chuckc When I use mmdbresolve at the cmd prompt as shown by the example I get the following. 'mmdbresolve' is not recognized as an internal or external command, operable program or batch file.

mmcap64 gravatar imagemmcap64 ( 2022-09-05 19:09:54 +0000 )edit

You'll likely need to either cd into the Wireshark directory or use the full path to mmdbresolve, i.e. C:\Program Files\Wireshark\mmdbresolve.exe.

grahamb gravatar imagegrahamb ( 2022-09-05 19:32:55 +0000 )edit

2 Answers

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answered 2022-10-19 06:12:16 +0000

The Map option under the Endpoint is no longer available on version 4 of Wireshark. Use version 3.6.8 instead for that to work, until Wireshark releases the next update.

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Which "version 4" are you running?
On the released version (4.0.0 (v4.0.0-0-g0cbe09cd796b)) the Map button is on the left side and works fine if a tab is selected with IP addresses.

Chuckc gravatar imageChuckc ( 2022-10-19 13:18:42 +0000 )edit
Chuckc gravatar imageChuckc ( 2022-10-19 13:20:59 +0000 )edit

Thanks for responding Chuckc! I did the following with no luck: -update from v3.6.8 to v.4.0.0 and restart WS. -uninstall everything completely and did a fresh 4.0.0 install and restart WS. -reboot after the installation. All to no avail. No Map button but a Map dropdown box on the left side is there and becomes available if the iPv4 column is selected. Geomap will be displayed as soon as the Browser is selected from the dropdown, which is good, but I really wish the Geo Column(s) are still displayed on the Endpoint window. Let me know if you have the trick. Tnx!

arthurvp gravatar imagearthurvp ( 2022-10-20 03:45:36 +0000 )edit

I really wish the Geo Column(s) are still displayed on the Endpoint window.

That's what the issue #18320 to which Chuckc referred was about.

Let me know if you have the trick.

The only trick to get those columns is to wait for 4.0.1 to be released and then update to 4.0.1, or, if you're willing to take a risk with a "cutting edge" build rather than an official release, try one of the 4.0-branch automated builds - get the latest "Wireshark-win64-3.6.9rc0" build from the current set of automated Win64 builds (don't do a 4.1.0 build, that's from the main branch and has a higher risk of buggy behavior or behavior that may change in the 4.2.0 release next year).

There's no trick to force 4.0.0 to show them - it's not ...(more)

Guy Harris gravatar imageGuy Harris ( 2022-10-20 06:04:56 +0000 )edit

answered 2022-09-06 08:50:12 +0000

SYN-bit gravatar image

IIRC you need to restart Wireshark to make GeoLocation active, not sure why and/or if there is already an issue raised for this. But could you try if that fixes it for you?

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Asked: 2022-09-05 13:56:14 +0000

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Last updated: Oct 20 '22