How to check random connection drops across multiple devices wired and wireless.

asked 2022-08-22 20:09:06 +0000


I have a fixed wireless plan that is a real pain from Rise Broadband. For the last 3 years, we have had constant issues and now with new homes going up they are trying to say that those are causing my issues. With this being said, I have used wireshark in the past to show drops on their towers specifically. With that being said, I am still fighting with them even though they agreed last time we did this and showed them.

With this being said, They are telling us once again we should have no issues and we still do get random drops across the board. At this point in time, the drops have become more frequent and with my desktop I am in a new room on a new drop that was tested prior to use with a light up cable tester. Can I use wireshark to track this and where the drop may be happening if I do have an internal home network issue? I have a feeling I do not but things keep getting worse as time passes. They also just replaced the router with a TP-Link Deco last time.


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In my view there is no way you can prevent packet drops on a wireless network in real life. Some environments can be a real pain dus to broad spectrum electrical devices that make a real mess of any trannsmission in the area.

So if the uplink is using some sort of wireless technology then you will have to account for disturbances that are not easy to solve at best. It basically works as designed. (Maybe not exact;y how it is sold to customers but that is a different discussion.

Doing reasonable wireless measurements are beyond what Wireshark can do. For that you need a good spectrum analysis.

hugo.vanderkooij gravatar imagehugo.vanderkooij ( 2022-08-23 06:40:39 +0000 )edit

I would say eliminate the wireless, by using (and thoroughly testing) wired only. take all of the necessary captures and lets take a look at them. you can do "ping -t" and please share cap file.

There's a few other tools available such as "Pstools" from microshaft which can be quite powerful for tshooting purposes.

ajaznawaz gravatar imageajaznawaz ( 2022-08-23 10:05:07 +0000 )edit

This is not across wireless. I apologize. It is across wireless and all LAN drops. If I disconnect everything and plug into the router its all the same. I have high speeds with it though but massive delays and drops in loading. Sometimes a page or app will sit for 15-30 seconds and then load all at once. Other times everything is snappy. I get constant disconnected messages too for internet on wifi and LAN

Ping appears to be fine but no matter what I do the network optimization on this Deco router says its congested with not many devices.

With a Deco router, you cannot turn off wifi as well, it requires you to keep at least one wifi signal on.

digidoggie18 gravatar imagedigidoggie18 ( 2022-08-26 00:50:47 +0000 )edit