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I cannot see any interfaces using Windows 7 64 bit and Wireshark 2.4.6

asked 2018-04-13 19:05:22 +0000

boilernemo gravatar image

I have installed Wireshark version 2.4.6 and have WinPcap 4.1.3, but get "no interfaces found" when I start Wireshark. I started NPF using the command line, but am not sure how to make sure it is actually running. Is there a different version of Wireshark or WinPcap that runs on Windows 7 64 bit?

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Same problem. Downloaded 2.6.1 for Windows 7, 64-bit. Can't get any of my *.pcap files to open. Can't get wireshark to even open. Any tips?

stewpid gravatar imagestewpid ( 2018-06-08 21:56:50 +0000 )edit

Not being able to open a pcap file, or even getting Wireshark to start is a totally different problem to not being able to see interfaces. There are no mass reports of Wireshark not running on Win 7, so it seems as though something's up with your installation or environment.

Try the following recovery steps:

  1. Reboot.
  2. Uninstall Wireshark.
  3. Reboot.
  4. Confirm that Wireshark has been removed (usually it's in C:\Program Files\Wireshark, or C:\Program Files (x86)\Wireshark, but you mahve have installed it to another location). If it hasn't repeat from step 2.
  5. Install Wireshark 2.6.1
grahamb gravatar imagegrahamb ( 2018-06-09 09:56:46 +0000 )edit

Good to know. Thank you. Did that but still having problems getting Wireshark to start. Will wireshark start if my wireless network card isn't up to the task?

stewpid gravatar imagestewpid ( 2018-06-11 15:30:02 +0000 )edit

On start-up, Wireshark asks the capture driver (WinPcap or npcap or USBpcap) about the interfaces available on the host, and this is where things seem to go wrong for you.

If you uninstall the capture driver (WinPcap and\or npcap and\or USBPcap), you should at least be able to start up Wireshark, although you won't be able to capture. If you have it installed I would start with USBPcap.

grahamb gravatar imagegrahamb ( 2018-06-11 15:53:15 +0000 )edit

Awesome! Took six times but got it up and running. Thank you for your help! You're both a gentleman and a scholar.

stewpid gravatar imagestewpid ( 2018-06-11 22:57:47 +0000 )edit

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answered 2018-04-14 02:19:27 +0000

Rooster_50 gravatar image

You can verify if NPF is running by typing the following from the command line.

sc query npf

Restart Wireshark after you have started the NPF driver. If you still do not see interfaces, I would try installing NPCAP instead of WinPCAP.

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Asked: 2018-04-13 19:05:22 +0000

Seen: 14,161 times

Last updated: Jun 08 '18