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Module is not loading in Windows 10

asked 2018-03-16 09:33:14 +0000

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In windoes 10,After copying 1 dissector file (.dll) and starting wireshark i am getting error "Couldn't load the module ..., the specific module was not found" but same module (.dll) is working fine in Windows 7 .. any suggestion ?

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Is it the same version of Wireshark on both machines? What is the exact error message,

grahamb gravatar imagegrahamb ( 2018-03-16 09:58:54 +0000 )edit

Yes the version is same (1.6.10) on both machines.... exact error is " Could't load the module C:\Program Files\Wireshark\1.6.10\plugins\lip.dll: 'C:\Program Files\Wireshark\1.6.10\plugins\lip.dll': The specific module could not be found. "

anamdev gravatar imageanamdev ( 2018-03-16 10:11:27 +0000 )edit

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answered 2018-03-16 18:21:44 +0000

cmaynard gravatar image

It was stated above:

Yes the version is same (1.6.10) on both machines.... exact error is " Could't load the module C:\Program Files\Wireshark\1.6.10\plugins\lip.dll: 'C:\Program Files\Wireshark\1.6.10\plugins\lip.dll': The specific module could not be found. "

Assuming a typical installation directory of C:\Program Files\Wireshark, on my system, and every other system I'm aware of, plugins are saved in C:\Program Files\Wireshark\plugins\<ver>\, and not in C:\Program Files\Wireshark\<ver>\plugins\.

In your case, shouldn't Wireshark be looking in C:\Program Files\Wireshark\plugins\1.6.10\? Where exactly is your lip.dll file stored? Are you sure it's stored in the correct location? What does Wireshark's "Help -> About Wireshark -> Folders -> Global Plugins" indicate?

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lip file is stored in C:\Program Files\Wireshark\plugins\1.6.10 and global plugins also indicate same.

Global plugins C:\Program Files\Wireshark\plugins\1.6.10 dissector plugins

anamdev gravatar imageanamdev ( 2018-03-17 07:25:19 +0000 )edit

OK, well is the error message really, Could't load the module C:\Program Files\Wireshark\1.6.10\plugins\lip.dll: 'C:\Program Files\Wireshark\1.6.10\plugins\lip.dll': The specific module could not be found.? Because it seems unlikely that it is if plugins are installed in `C:\Program Files\Wireshark\plugins\1.6.10\'.

Where does this plugin come from, e.g., who created it? If you can't get Wireshark to load it, then you might need to contact that person for support.

cmaynard gravatar imagecmaynard ( 2018-03-18 01:37:09 +0000 )edit

I don;t think its plugin issue... luckily in one of my friends laptop same DLL file is working fine and he has the same environment as mine (Wireshark 1.6.10 , Windows 10 Enterprise ) and he also tried doing same in my laptop but still its not working...which is strange...

anamdev gravatar imageanamdev ( 2018-03-19 05:17:52 +0000 )edit
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answered 2018-03-16 10:50:01 +0000

grahamb gravatar image

That's a very old version of Wireshark that was end of life in June 2013, way before Windows 10 was released.

Can you confirm that you're using the same "bitness" of Wireshark (32 or 64 bit) on both Win7 and Win10 and what bitness the DLL is?

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both are 64 bit version.

anamdev gravatar imageanamdev ( 2018-03-16 11:09:03 +0000 )edit

Do you know what OS and version of Visual Studio was used to compile the DLL?

Unfortunately I suspect there is some form of incompatibility between the DLL and Win 10 that would require an developer with debugging tools and access to the DLL.

grahamb gravatar imagegrahamb ( 2018-03-16 11:27:10 +0000 )edit

Please provide entire Wireshark "Help -> About Wireshark" information for both Wireshark instances.

cmaynard gravatar imagecmaynard ( 2018-03-16 14:10:13 +0000 )edit

Windows 7 Version 1.6.10 (SVN Rev 44517 from /trunk-1.6)

Copyright 1998-2012 Gerald Combs [email protected] and contributors. This is free software; see the source for copying conditions. There is NO warranty; not even for MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.

Compiled (64-bit) with GTK+ 2.24.10, with GLib 2.32.2, with WinPcap (version unknown), with libz 1.2.5, without POSIX capabilities, without libpcre, without SMI, with c-ares 1.7.1, with Lua 5.1, without Python, with GnuTLS 2.12.18, with Gcrypt 1.4.6, without Kerberos, with GeoIP, with PortAudio V19-devel (built Aug 15 2012), with AirPcap.

Running on 64-bit Windows 7 Service Pack 1, build 7601, with WinPcap version 4.1.3 (packet.dll version 4.1.0.2980), based on libpcap version 1.0 branch 10rel0b (20091008), GnuTLS 2.12.18, Gcrypt 1.4.6, without ...(more)

anamdev gravatar imageanamdev ( 2018-03-16 16:34:47 +0000 )edit

So in one case it's "Running on 64-bit Windows 7 Service Pack 1, build 7601" and in the other case it's "Running on 64-bit Windows NT, unknown version 6.2, build 9200". On my Windows 10 system, it reports, "Running on 64-bit Windows 10, build 15063". Are you sure you're running Windows 10?

cmaynard gravatar imagecmaynard ( 2018-03-16 17:01:34 +0000 )edit

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Asked: 2018-03-16 09:33:14 +0000

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Last updated: Mar 16 '18