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new update breaks virtual desktop

asked 2019-10-04 19:52:59 +0000

Neil gravatar image

When we installed the new update at my company it created a new loopback adapter which then was auto prioritized. This made the VDI unreachable after a user logged out. Ultimately we ended up having to recreate a new desktop for the users.

Was this new adapter intended? or is there a way to NOT have it do that during the upgrade?

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answered 2019-10-04 21:16:54 +0000

grahamb gravatar image

The loopback adaptor is created by npcap, the capture library used on Windows.

Earlier versions of npcap created this adaptor, the current (0.9983) doesn't need it, and the creation is controlled by a setup flag.

If you have npcap 0.9983, uninstall and reinstall and make sure you do NOT check the option for "Legacy loopback support".

If you have an earlier version, uninstall it and install 0.9983 (from the npcap site) and follow the instructions above. Note that uninstalling some earlier versions of npcap (0.994 & 0.995) could cause a crash.

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Asked: 2019-10-04 19:52:59 +0000

Seen: 54 times

Last updated: Oct 04