Rubberbanding Ping Problem

asked 2019-09-15 20:50:57 +0000

LegionXII gravatar image

updated 2019-09-15 21:30:53 +0000

Hello Everyone, Out of the blue the other day my HP Omen gaming laptop started having issues with the network card. Id randomly lag in any game for a second run smooth then lag again for a second in an endless loop. Upon further investigation i ran a few ping tests on cmd.

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The Ping spikes to 2600 plus every 15 to 20 pings then goes back to normal and repeats endlessly "Rubber Band Effect." Ive updated all my drivers and windows 10, tried rolling back drivers didnt work. I've changed the channel on my AP to all the different frequencies for 5Ghz tried turning on the 2.4Ghz and using that didn't fix it. I went home to visit my parents so i was on a different router all together that's when the problem actually began then came home to my router the problem still persisted. I've ran malware and virus scans nothing, I've even changed the power settings to the network adapter and pci slot to maximum performance. I've tried everything short of reinstalling windows because I don't think that'll fix it. I just want to play steam games and use discord but I cant because of this intermittent spike in ping causing me to desync for a few seconds every 10-20 seconds if anyone can help id be beyond grateful this is extremely annoying. I tried to run wireshark to find the issue I'm just not that good at reading the output so I'm here for any help you guys can give me.

My network card is a Realtek RTL8822BE 802.11ac PCIe Adapter if that helps at all.

Update: I was able to figure out a little bit of Wireshark I'm having the black and red "Bad TCP" flags coming up showing "TCP ACKed unseen segment", "TCP Out-of-Order", "TCP Dup ACK 162#1", "TCP Keep-Alive" , and "TCP Resets" im not sure why though.

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Comments

I find to troubleshoot latency issues on WiFi, I have to do the following:

  1. Get a wired capture of the ICMP echo traffic
  2. Get a concurrent OTA (over the air) capture at the same time with this traffic that is decryptable

With a decrypted wireless capture, we can start to piece together where the latency is setting up - wired side (unlikely), at the AP, due to a powersave issue perhaps, at wireless side, etc.

Bob Jones gravatar imageBob Jones ( 2019-09-16 16:03:14 +0000 )edit