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"don`t fragment flag" = 0 in TCP

That's not inherently an issue.

User having performance issue with Citrix

Are TCP segments getting fragmented at the IP layer?

If not, the segments not having having "don't fragment" being set isn't an issue, because fragmentation isn't being done.

If so, the could be an issue.

"don`t fragment flag" = 0 in TCP

That's not inherently an issue.

User having performance issue with Citrix

Are TCP segments getting fragmented at the IP layer?

If not, the segments not having having "don't fragment" being set isn't an issue, because fragmentation isn't being done.

If so, the that could be an issue.