I work for a Hosted VOIP PBX provider and I would like to learn the best way to use Wireshark to diagnose issues with VOIP. I can already setup the packet captures to get all traffic and then use the "VOIP Calls" analysis funtion to see all the calls but I need to be able to also see what is going on behind the customer premise router.

What is the best way to achieve this short of placing a hub on the customer premise and taking the capture there?

asked 23 Mar '11, 13:52

jtotexas's gravatar image

accept rate: 0%

"What happens at the customer stays at the customer". Placing a hub is a bad idea, better go with something like this.


answered 23 Mar '11, 14:13

Jaap's gravatar image

Jaap ♦
accept rate: 12%

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Asked: 23 Mar '11, 13:52

Seen: 2,587 times

Last updated: 23 Mar '11, 14:13

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