Sometimes Printer Server stop..

asked 2017-12-06 01:05:32 +0000

shhwang gravatar image

Our company's printer server occasionally unreachable..

I restart the some printer-related program in server when employer claim that printing is not work..

I want solve the problem permanently.

I attached the .pcapng file at below link. https://www.cloudshark.org/captures/9...

Thank you!

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Comments

in general - please publish capture files login-free.

in particular - Wireshark shows you what has happened but only in some cases also why it has happened. If a protocol error is the cause, you'll see it in the capture; if the application silently dies, you'll only see that the packets stopped coming.

sindy gravatar imagesindy ( 2017-12-06 06:43:22 +0000 )edit

I changed the permission. I'm so sorry.!

shhwang gravatar imageshhwang ( 2017-12-06 11:58:53 +0000 )edit

Unless you are [removed] from [removed] team with extension [removed] you may want to remove the HTTP contents from the public capture file.

Jaap gravatar imageJaap ( 2017-12-06 14:25:15 +0000 )edit

OMG, thank you for your advise. I filtered packet file and reupload it. please refer to below link.

https://www.cloudshark.org/captures/0...https://www.cloudshark.org/captures/9...https://www.cloudshark.org/captures/9...

shhwang gravatar imageshhwang ( 2017-12-07 02:32:00 +0000 )edit