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mmdbresolve.exe could not be removed

asked 2019-02-19 23:56:22 +0000

Wheatley20 gravatar image

Trying to uninstall Wireshark but getting the error above. Any thoughts?

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I too am having the same issue uninstalling Wireshark, at least with version 3.0.1...I confirmed no "mmdbresolve.exe" to be running by forcing a taskkill command and cannot even locate the .exe. Also, I don't believe this .exe has ever ran since I never captured packets while 3.0.1 was open and running.

I've been trying to uninstall the app as an administrator as well. Has anyone else encountered this same experience with 3.0.1 and found a resolution? I've never encountered this issue until 3.0.1.

jkang gravatar imagejkang ( 2019-04-30 17:50:01 +0000 )edit

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answered 2019-02-20 01:08:08 +0000

Guy Harris gravatar image

I assume Wireshark isn't running when you're trying to uninstall it.

If it is still running, try shutting it down first.

If it's not still running, find mmdbresolve in Task Manager and, if it's still running, "end" it from Task Manager - and then tell us what version of Wireshark you were running. There was a bug that, in some cases, meant that mmdresolve kept running after TShark exited; that was apparently fixed in 2.6.5.

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WAs told this my issue was a duplicate of this and to continue here.
I was trying to uninstall wireshark 3.0.2 and keep getting the error that it cant find that exe is it running. I have looked and that file is not even on my pc. I have tried to reinstall on top, reboot, create a file with that name, and remove the wireshark folder from program files. This is on a win10 pc. I have also tried logging in as administrator, doing run as administrator etc.

ruebert gravatar imageruebert ( 2019-07-03 18:22:02 +0000 )edit

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Asked: 2019-02-19 23:56:22 +0000

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Last updated: Apr 30