PlayStation 4 voice chat not working on the network

asked 2017-11-23 19:35:32 +0000

mm00 gravatar image

I have a modem which has public ip address. When I hook up my PS4 to the modem directly the voice chat does work fine. But when I have a router between the modem and the PS4, it does not work. I have tried several routers, UPnP disable/enable, port forwarding to the PS4, DMZ etc... but nothing worked. So I attached WireShark to the WAN (eth0 )interface and captured the packets while I get connection error in PS4 voice chat. Then attached WireShark to the PS4's eth1 port on the router and captured the same fail in a different session.

Could you take a look to the both capture if you see any clues what could be wrong?

WAN - eth0:

PS4 - eth1:

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Do you have a capture of when it is working?

tbanks7500 gravatar imagetbanks7500 ( 2018-04-10 19:51:28 +0000 )edit