Cannot start program after installation

asked 2018-08-23 12:59:41 +0000

Frans gravatar image

updated 2018-08-24 05:47:36 +0000

Jaap gravatar image

I Installed Wireshark 2.6.2, and after installation I tried to start the program by clicking on the icon. But nothing happens. This is on a Windows 7 64-bit Dell laptop.

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Try uninstalling, rebooting and reinstalling again.

grahamb gravatar imagegrahamb ( 2018-08-23 14:07:29 +0000 )edit

Unfortunately no result. Uninstalling ,rebooting and reinstalling is not the solution.

Frans gravatar imageFrans ( 2018-08-24 06:32:27 +0000 )edit

Can you try uninstalling WinPcap from "Programs and Features"? The reason for this is Wireshark uses WinPcap to test for interfaces on the machine at start-up and I suspect this is the issue you're running into.

grahamb gravatar imagegrahamb ( 2018-08-24 08:53:53 +0000 )edit

Still no result. Wireshark does not start at all. I use Wireshark Legacy instead(this works fine).

Frans gravatar imageFrans ( 2018-08-27 08:21:51 +0000 )edit