Wireshark installation issue
Wireshark cannot install... The install program cannot find this package:
C:\ProgramData\Package Cache\{E493B8F4-E300-43EC-95D0-BDF3711297EA}\v14.27.29016\packages\vcRuntimeMinimum_amd64\
Visual C problem?
What version of Wireshark are you installing and what is the OS?
Windows 10. I tried 4.4.0-x64 and 4.2.7-x64. Same error. I need to figure out how to get this file path as valid. I think it a particular version of Microsoft Visual C but I don't know which.
What versions of
vcRuntimeMinimum_amd64
do you have underC:\ProgramData\Package Cache
?The Wireshark installer might be trying to update
VC_redist.x64.exe
but wants to remove the old version first.Can you update it outside of Wireshark by using Microsoft installer: Latest Microsoft Visual C++ Redistributable Version
Well I have a list in the directory. But it is looking for one that starts with "(E493B8F4-...) Which isn't there. I cannot even uninstall any of these old versions of Microsoft Visual C without getting errors.
I installed the latest version but that didn't help.
In Windows
Apps & Features
search for "redist".My system has 9 different versions. The last two are
14.28.29913.0
and14.40.33810.0
.Does
v14.27.29016
appear in your list and if so, does the Modify button bring up the Repair/Uninstall?Negative... Where can I find vc_runtimeMinimum_x64.msi. It wants that file on that path. I can browse but where too?
Is there a popup window with the missing package error?
(there are some screen shots in 17748: Wireshark not installing on Windows 11 upgraded machine)
Well I tried to create the Path and I was able to copy the file to where the installer wants to go. Unfortunately, it is not the correct file for v14.27.29016. I am not sure where I can get the installer .msi for that version
What happens if you use winget from the command line to list the vc installs, e.g.
Here's the output:
The wrapping isn't helpful but even with my formatting changes you should be able to see that you have old versions installed and upgrades are available.
You could try updating them with winget:
and then:
Tried this:
Error..same error I have been getting. The feature you are trying to use is on a network resource that is unavailable.
This path:
This was successful:
Tried to install Wireshark, same crap error:
I think you are right. It is trying to uninstall something and access a file that does not exist on my machine and I have no idea why. I guess it is corrupted and gone. Can't know for sure.
I wish it was possible to trick it into using the version that I just installed. Rebooting doesn't work.
You could try using winget to uninstall the VC redist packages, a bit risky because plenty of other stuff relies on them and I've never tried this:
followed by an install of the same package id.
Good idea... but alas:
different attempt
final command
I guess it thinks it is installed. But it really isn't installed, or maybe corrupted. Is there a way to use REGEDIT to to completely erase all traces that Windows thinks this version is there?
Unfortunately it would seem your system, as far as the x64 VC redist is concerned, is "hosed". The next actions are much more drastic, e.g. https://support.microsoft.com/en-gb/w...