Wireshark installation issue

asked 2024-10-02 18:58:22 +0000

Jeff_Engineer gravatar image

updated 2024-10-02 19:17:13 +0000

Chuckc gravatar image

Wireshark cannot install... The install program cannot find this package:

C:\ProgramData\Package Cache\{E493B8F4-E300-43EC-95D0-BDF3711297EA}\v14.27.29016\packages\vcRuntimeMinimum_amd64\

Visual C problem?

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What version of Wireshark are you installing and what is the OS?

grahamb gravatar imagegrahamb ( 2024-10-02 18:59:35 +0000 )edit

Windows 10. I tried 4.4.0-x64 and 4.2.7-x64. Same error. I need to figure out how to get this file path as valid. I think it a particular version of Microsoft Visual C but I don't know which.

Jeff_Engineer gravatar imageJeff_Engineer ( 2024-10-02 19:03:15 +0000 )edit

What versions of vcRuntimeMinimum_amd64 do you have under C:\ProgramData\Package Cache?

The Wireshark installer might be trying to update VC_redist.x64.exe but wants to remove the old version first.

Can you update it outside of Wireshark by using Microsoft installer: Latest Microsoft Visual C++ Redistributable Version

Chuckc gravatar imageChuckc ( 2024-10-02 19:07:46 +0000 )edit

Well I have a list in the directory. But it is looking for one that starts with "(E493B8F4-...) Which isn't there. I cannot even uninstall any of these old versions of Microsoft Visual C without getting errors.

Jeff_Engineer gravatar imageJeff_Engineer ( 2024-10-02 19:15:04 +0000 )edit

I installed the latest version but that didn't help.

Jeff_Engineer gravatar imageJeff_Engineer ( 2024-10-02 19:15:48 +0000 )edit
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