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Child dumpcap process died: Exception 0x0000374

asked 2023-01-11 16:40:06 +0000

cw1001 gravatar image

Wireshark will not capture on my local interfaces. This is a new error. I have used Wireshark for a long time. I have been trying to uninstall NPcapOEM, which is what I think caused the problem. NPcapOEM is interfering with another piece of software I need to use, so I decided to try and uninstall it. It is uninstallable. It reinstalls itself and can't get rid of it.

I can use Wireshark to view captures but can't do any new capturing.

Windows 10 Pro

Any suggestions?

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Exception 0x0000374

That's only 7 hex digits, but the code that generates that message should generate 8 hex digits. Was it something such as 0x80000374 or 0xc0000374? That might indicate why dumpcap is crashing - which it should not be doing, even if there's a problem with Npcap!

Guy Harris gravatar imageGuy Harris ( 2023-01-11 22:25:31 +0000 )edit

And the code that generates that message will only report it if it has C as the uppermost digits, so it was 0xc0000374, which is probably STATUS_HEAP_CORRUPTION. That definitely sounds like a bug either in dumpcap or possibly Npcap.

Guy Harris gravatar imageGuy Harris ( 2023-01-12 00:37:15 +0000 )edit

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answered 2023-01-11 16:46:26 +0000

Jaap gravatar image

My suggestion would be to hop over to https://npcap.com and report the issue there, since it seems to have to do with Npcap rather than Wireshark.

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The inability to uninstall NpcapOEM is an npcap issue (which should be reported on the Npcap issue tracker on GitHub, which is mentioned at the bottom of the npcap.com page.

Dumpcap crashing with what appears to be an uncaptured exception is a Wireshark issue, just as dumpcaap crashing with a signal would be on UN*Xes.

Guy Harris gravatar imageGuy Harris ( 2023-01-11 22:28:25 +0000 )edit

Dumpcap crashing with what appears to be an uncaptured exception is a Wireshark issue

Unless it's crashing in Npcap, wich dumpcap calls.

Guy Harris gravatar imageGuy Harris ( 2023-01-12 00:37:51 +0000 )edit

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Asked: 2023-01-11 16:40:06 +0000

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Last updated: Jan 11 '23