Cannot install Wireshark on Win 11

asked 2022-03-01 09:27:51 +0000

gerardp1 gravatar image

When I try and install Ver 3.5.2 64-bit I get the following error:

Extract: vcredist_x64.exe... 100% Execute: "C:\Program Files\Wireshark\vcredist_x64.exe" /install /quiet /norestart vcredist_x64 returned 5

The expended error message is : The VisualC++ Redistributable installer failed with error 5. Please make sure you have KB2999226 or KB3118401 installed.

These updates date back to 2016 and are for W7 and I suspect wouldn't solve the problem. I've found a few mentions of this problem on this forum but no solution. Any help would be much appreciated.

Best regards

Gerard

edit retag flag offensive close merge delete

Comments

Can you at least try to install a release version, currently Wireshark 3.6.2? The development version you refer to is unsupported.

Jaap gravatar imageJaap ( 2022-03-01 12:25:13 +0000 )edit

So sorry - a typo which I didn't spot. It is 3.6.2 which I'm trying to install. apologies Gerard

gerardp1 gravatar imagegerardp1 ( 2022-03-01 13:24:23 +0000 )edit

Did you get this mitigated?

nelliott gravatar imagenelliott ( 2022-03-11 14:21:19 +0000 )edit
add a comment