Cannot install Wireshark on Win 11

asked 2022-03-01 09:27:51 +0000

When I try and install Ver 3.5.2 64-bit I get the following error:

Extract: vcredist_x64.exe... 100% Execute: "C:\Program Files\Wireshark\vcredist_x64.exe" /install /quiet /norestart vcredist_x64 returned 5

The expended error message is : The VisualC++ Redistributable installer failed with error 5. Please make sure you have KB2999226 or KB3118401 installed.

These updates date back to 2016 and are for W7 and I suspect wouldn't solve the problem. I've found a few mentions of this problem on this forum but no solution. Any help would be much appreciated.

Best regards


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Can you at least try to install a release version, currently Wireshark 3.6.2? The development version you refer to is unsupported.

Jaap gravatar imageJaap ( 2022-03-01 12:25:13 +0000 )edit

So sorry - a typo which I didn't spot. It is 3.6.2 which I'm trying to install. apologies Gerard

gerardp1 gravatar imagegerardp1 ( 2022-03-01 13:24:23 +0000 )edit

Did you get this mitigated?

nelliott gravatar imagenelliott ( 2022-03-11 14:21:19 +0000 )edit