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When I open WireShark, I got this error: Can't get list of interfaces: PacketGetAdapterNames: The system cannot find the path specified. (3)

asked Dec 22 '1

kdbennett63 gravatar image

updated Dec 24 '1

Guy Harris gravatar image

When I open WireShark, I get this error: Can't get list of interfaces: PacketGetAdapterNames: The system cannot find the path specified. (3)

I am running wireshark as administrator.

Below is the Help-> About -> WireShark dialog box:

3.6.0 (v3.6.0-0-g3a34e44d02c9)

Compiled (64-bit) using Microsoft Visual Studio 2019 (VC++ 14.29, build 30040), with Qt 5.15.2, with libpcap, with GLib 2.66.4, with zlib 1.2.11, with Lua 5.2.4, with GnuTLS 3.6.3 and PKCS #11 support, with Gcrypt 1.8.3, with MIT Kerberos, with MaxMind DB resolver, with nghttp2 1.44.0, with brotli, with LZ4, with Zstandard, with Snappy, with libxml2 2.9.10, with libsmi 0.4.8, with QtMultimedia, with automatic updates using WinSparkle 0.5.7, with AirPcap, with SpeexDSP (using bundled resampler), with Minizip.

Running on 64-bit Windows 7 Service Pack 1, build 7601, with Intel(R) Core(TM) i5-5200U CPU @ 2.20GHz (with SSE4.2), with 8103 MB of physical memory, with GLib 2.66.4, with Qt 5.15.2, with Npcap version 1.55, based on libpcap version 1.10.2-PRE-GIT, with c-ares 1.17.0, with GnuTLS 3.6.3, with Gcrypt 1.8.3, with nghttp2 1.44.0, with brotli 1.0.9, with LZ4 1.9.3, with Zstandard 1.4.0, without AirPcap, with light display mode, without HiDPI, with LC_TYPE=C, binary plugins supported (21 loaded).

Thanks for your assistance!

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Thou shall not start Wireshark as administrator.

hugo.vanderkooij gravatar imagehugo.vanderkooij ( Dec 22 '1 )

It displays the same error when I run it as not an administrator.

kdbennett63 gravatar imagekdbennett63 ( Dec 22 '1 )

But it doesn't have as many security risks when you run it not as administrator.

Guy Harris gravatar imageGuy Harris ( Dec 24 '1 )

2 Answers

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answered Jan 20 '2

NPCAP people say there's a bug in version v1.5 and v1.55 relating to Windows 7. They recommended going to v1.6. I have an old Win7 machine that had this happen to it after I installed the latest Wireshark release with NPCAP 1.5 incorporated. After the install Wireshark said it could not see the interfaces. I downloaded v1.6 and installed it over the top of what I had and rebooted. And, just like that, I have interfaces again!

I filed this on their board site "[nmap/npcap] wireshark Can't get list of interfaces: PacketGetAdapterNames: The system cannot find the path specified. (3) (Issue #575)"

They returned this: "This is a known issue with Npcap 1.50 and 1.55 on Windows 7 that is fixed in Npcap 1.60. The issue is #536".

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answered Dec 24 '1

Guy Harris gravatar image

This is an Npcap issue; you should report it on the Npcap issues page.

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Asked: Dec 22 '1

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Last updated: Dec 24 '21