Here's a working scenario on a Linux box,
Start Wireshark, set DTLS preferences Pre-Shared Key to 0102030405060708090a0b0c0d0e0f, and start the capture on the loopback interface.
As a server run this in a Linux console
$ PSK=0102030405060708090a0b0c0d0e0f
$ openssl s_server -dtls -psk $PSK -cipher PSK-AES128-CBC-SHA -nocert -accept 23000
As a client run this in another Linux console
$ PSK=0102030405060708090a0b0c0d0e0f
$ openssl s_client -psk $PSK -dtls -connect 127.0.0.1:23000
Type something in the client console and press enter, it should show up on the server console, and in Wireshark the DTLS packets should show this same data in an Application Data packet.
A PSK only works when using RSA ciphers, which are becoming less often used. Can you share a capture, or at least the output of the TLS debug log?
This is the part of captured file that I've done.(Not sure the image shows well.) (+ I don't know how to upload the image file.) I've checked to "Edit -> Preferences -> Protocol -> DTLS", but it requires PSK to decrypt.link text
An image of a capture doesn't really help, as noted above we need either the capture, or the TLS debug log (see the TLS dissector preferences).
Captures, logs, images etc. should be uploaded to an external public share and then a link to the item posted back here. Your image isn't publicly shared.