How do I fix this helper program for basic admin tool?

asked 2020-05-05 23:15:25 +0000

updated 2020-05-06 05:57:47 +0000

Jaap gravatar image

Whenever I try launching my Wireshark it keeps asking me to allow helper program for basic admin tool and when I press Yes it just keeps popping up. How do I fix this?

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This sound totally unfamiliar, so please post a screenshot or two somewhere on an image or file sharing site and add links to them to your question.

Jaap gravatar imageJaap ( 2020-05-06 05:58:54 +0000 )edit

If this is on Windows with Npcap, that might be the UAC popup; if Npcap is installed in "require Administrator privileges", programs not run with Administrator privileges can't open devices for sniffing, so they have to run a helper to open the device and hand a handle back to the program. See bug 15082.

Guy Harris gravatar imageGuy Harris ( 2020-05-06 07:09:10 +0000 )edit