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All downloads from the site are getting 403 Forbidden from Cloudfare

asked 2019-11-21 15:25:02 +0000

Trying to download Mac version but getting 403 Forbidden Tried stable, development then tried Windows versions all same error

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answered 2019-11-21 15:26:44 +0000

grahamb gravatar image

This has been reported to the ops team.

Until it has been fixed try a mirror from the list on the downloads page.

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Thank you for quick response. Most of the MIRRORS gave 403 Forbidden as well.

I just tried more of them and found one that does work: http://ftp.uni-kl.de/pub/wireshark/

cbaker6789 gravatar imagecbaker6789 ( 2019-11-21 15:31:30 +0000 )edit

Are there logs/notifications from Cloudflare when the end server is not available?
Got same message for bugs.wireshark.org last night.

bubbasnmp gravatar imagebubbasnmp ( 2019-11-21 15:39:05 +0000 )edit

From the Ops team:

Each of the download servers ({1.na,2.na,1.eu,1.as}.wireshark.org) is a caching proxy for https://www.wireshark.org/download/. www.wireshark.org is behind Cloudflare, so the path from the client to the file is:

client ↔︎ 1.na.dl ↔︎ Cloudflare ↔︎ www.wireshark.org

For some reason connections from the download servers to Cloudflare started failing at 15:42 UTC:

2019/11/21 15:42:25 [error] 1601#1601: *1 SSL_do_handshake() failed (SSL: error:14077410:SSL routines:SSL23_GET_SERVER_HELLO:sslv3 alert handshake failure) while SSL handshaking to upstream, client: 66.74.209.240, server: 1.na.dl.wireshark.org, request: "GET /win64/Wireshark-win64-3.0.6.exe HTTP/1.1", upstream: "https://104.26.11.240:443/download/wi...", host: "1.na.dl.wireshark.org" 2019/11/21 15:42:25 [warn] 1601#1601: *1 upstream server temporarily disabled while SSL handshaking to ...(more)

grahamb gravatar imagegrahamb ( 2019-11-21 17:25:17 +0000 )edit

The issue should be resolved now, after a change by CloudFlare there was an impedance mismatch between CloudFlare and our web servers that has now been corrected.

grahamb gravatar imagegrahamb ( 2019-11-22 10:14:59 +0000 )edit

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Asked: 2019-11-21 15:25:02 +0000

Seen: 56 times

Last updated: Nov 21